Canon Solutions America, Inc. has the benefit of the strength, innovation, and longevity of the world-renowned Canon brand. Our sales and service footprint incorporates enterprise and vertical industry solutions, along with an experienced sales force committed to providing excellent support and service. Our mission is to provide you with the tools to reduce costs, increase productivity, and become more environmentally conscious.
Our Portfolio includes:
Device Technology
- Multifunction Devices
- Scanners
- Single-Function Printers
Workflow Solutions
- Customized Industry Applications
- Data Security
- Cost Control
- Workflow Management
- Output Management
- Web-to-Print Applications
- Document Management
Device Services– dedicated to maximizing equipment uptime. Our state of the art remote device management systems provide an unprecedented level of proactive service. We benchmark, track, and analyze our performance in order to help ensure that your productivity is optimized.
Our Solution Support Centers have achieved the prestigious HDI (Help Desk Institute) Certified Support Center award. This award signifies our commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard.
Professional Services– get the most out of your technology investment with our consulting and implementation services, project management, training and education, and ongoing help desk support.
Managed Services– gain added control of your workflow and output management through tracking print usage, optimization of your fleet, and quarterly account reviews.
Customer Satisfaction-through our stringent performance standards and commitment to our continuous improvement process, we confidently offer our Customer Satisfaction and Service Performance Guarantees and to ensure the highest levels of customer satisfaction. Canon Solutions America has an entire division dedicated to providing you with unparalleled service focused on:
- Implementation
- Help Desk
- Subscription Support
- Training and Education
From device technology and workflow solutions to our support and services options, we are poised to help you bring innovation to your environment. No matter what technology the future brings, you can count on Canon Solutions America to help lead the way.
To learn more, contact Yvonne Favicchio at 516-247-4904, [email protected], or visit: www.csa.canon.com