Emerald Document Imaging

Emerald Document Imaging is an authorized dealer for both Ricoh and Canon office technology products including – printers, copiers, scanning solutions/software, production printers, wide format printers, scanners, fax, and managed print services designed for use in the legal industry.

 We pride ourselves on being a local business and our involvement within the Long Island community. As we are a multi-generational family owned company you can expect us to go the extra mile for our customers, our reputation has been built on a foundation of trust and accountability. Emerald is known for outstanding customer service, year after year we receive prestigious service awards based on our achievement measured against industry benchmarks. This includes:

• Service response time (same day/ under 4 hour)
• Use of genuine parts/ supplies
• Customer satisfaction
• Emerald’s Eco Excellence sustainability program
• Ease of communication (you will always have a local person assisting, no 1800 numbers)

“BE GOOD. BE FUN. BE ACCOUNTABLE.” Written in bold letters on the wall of our office, this is Team Emerald’s motto. We believe that our own company culture has a profound impact on customer experience by influencing employee behavior, customer service, innovation, communication, brand image, and overall customer satisfaction. Our strong and positive company culture contributes to building lasting relationships with our customers.

Company Name / Website: Emerald Document Imaging
Industry: Business Equipment
Contact Name: Meg Ryan
Email: [email protected]
Phone: 631-319-1620 extension 209
Address: 100 Milbar Boulevard, Farmingdale, NY 11735